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Support Services


JBS Customer Services is a blend of technical support for purchased products and required support services designed specifically to address reducing the total cost of ownership. The service allows customers and clients to maximize return on their investment and leverage current investments as they evolve into the progressive technologies of today and tomorrow. From initial site preparation, planning, deployment to service provision, the experienced service professionals provide support at every phase.

They offer enterprise technical support to ensure all customers have access to the right professionals and services based on the infrastructure criticality and project lifecycle. Customers are allowed to choose the optimum service and support package for their business, from a variety of entitlements and response times designed to meet the most demanding expectations.

Keeping in view the IT needs and service requirements in the region, JBS has established its office in Kabul, Afghanistan and is providing services since last five years through it. With the resource and expertise of delivering Integrated IT Solutions and Enterprise Support, JBS has gained the position among the top IT companies in Afghanistan. Service Level Agreements and Contracts for Managed Services are offered by JBS Customer Services to address the needs of the Customers for IT infrastructure support.