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1. Licensing
JC is a reseller of Oracle products and is privileged to be one of the oldest Oracle
Certified Partners in Pakistan. It has the shortest processing time and the most
convenient procedure of deploying ERP Applications.
2. Consultancy & Implementation
Jaffer Consulting is the leading provider of ERP consultancy and implementation
of Oracle solutions to a variety of established enterprises across the nation. It works through the complete technology lifecycle
with customers, providing assistance
in strategic
planning to swift, low-risk implementation,
utilizing the Business Flow
Accelerator approach for system enhancement and upgrade.
To manage and execute solutions, it has established a Project
Management Office (PMO) to streamline processes, methodologies and tools to make the execution more systematic and time-efficient in order to assure consistency throughout
a project lifecycle.
3. Support Centre
JC is dedicated to assisting its clients in meeting their mission
goals. It has consultants equipped with the latest trainings and certifications
to provide customers assistance in areas like system integration, customized
reports as well as pre and post implementation support. JC’s technical support division provides
help related to administration, application development and functional support.
The
System Administrator performs major activities such as System Administration, Database
Administration and Application Maintenance & Administration.
The
Application Developer is responsible for developing new customized reports for the system.
He/she may also be required to amend existing reports.
JC Functional Support has an innovative approach to providing the best support
to organizations using Oracle Applications. It recognizes that these systems are
both mission critical and complex. JC provides functional support for analyzing
and streamlining individual tasks.
4. Education
JC offers Oracle training at the corporate and individual level. The most
up-to-date training is provided for an entire team including functional implementers,
end users and technical consultants.
With a mission to provide service excellence to its clients, JC has a well established
Help Desk and Research & Development Center.
• Help Desk
JC has established a customer help desk where queries of its privileged clients are handled
with utmost care. The help desk team is well trained and has
ample knowledge
about clients’ industry background, products and services. It is
JC’s prime objective to ensure
that steps are taken to promptly address the client’s queries.
• Research & Development Center
Constant innovations have to be made in the field of ERP in order to add
value to the existing services being provided to customers. JC has a pool of
experienced resources at its R&D center where new opportunities are always being explored.
The team is
linked with international R&D gurus that keep them updated with the ERP developments
that take place globally.
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